Terms and Conditions
Please review the terms governing services provided by Quick Quality Repair.
Effective date:
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Scope of Services
We offer repair services for appliances, including diagnostics, part replacements, and labor. Our services cover a wide range of appliances such as refrigerators, washers, dryers, ovens, and more.
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Payment Terms
Payment for services is due in full upon completion of the repair or diagnostic. We accept payments via credit/debit cards, checks, cash or other agreed-upon methods. If payment is not made at the time of service, additional fees may apply.
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Bad Check Charge
Any dishonored check or bank draft will be subject to a $25 processing fee in addition to the total amount due. The customer agrees to pay this fee if the check or draft is not honored for any reason (e.g., insufficient funds, closed account).
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Collection Fees
The customer agrees that in the event this invoice is placed in the hands of a collection agency or attorney for collection or legal action, the customer will be responsible for any additional charges incurred. These charges include the costs of collection, attorney’s fees, and any court costs, as permitted by applicable law.
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Service Call
A Service Call is defined as the visit of a qualified technician to the customer’s location upon request. The service call includes the time required to travel to the customer’s premises and to analyze the appliance issue in order to prepare an estimate of the labor and parts required for the repair.
If the customer declines to proceed with the repair after the technician has provided the estimate or simply chooses not to have the unit repaired, the customer is still responsible for the service call charge.
The service call charge will cover the cost of dispatching the technician and the evaluation provided during the visit.
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Intermittent Condition
There is no labor warranty on any unit with an intermittent problem. An intermittent problem is defined as one that does not consistently manifest during our inspection. Since the problem is not always apparent, it cannot be traced or diagnosed reliably unless it occurs during the technician’s evaluation.
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Warranty on Repairs
Parts Warranty: All new parts provided and installed by us are covered by a 3-month warranty starting from the date of repair completion.
Labor Warranty: Labor for repairs is guaranteed for 3 months from the service completion date.
The warranty applies only to the specific parts and services provided. It does not cover misuse, unauthorized alterations, or external causes.
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Exclusions from Warranty
Our warranties do not cover incidental or consequential damages, repairs necessitated by misuse, or issues unrelated to the original service performed.
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Limitation of Damages
Our liability is limited to the amount actually paid by the customer for the repair.
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Cancellation and Rescheduling Policy
We require at least 24 hours’ notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
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Limitation of Liability
Our liability is limited to the repair or replacement of defective parts and/or the cost of labor provided.
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Compliance with California Law
Our services adhere to the California Civil Code and consumer warranty regulations.
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Governing Law
These terms are governed by the laws of the State of California. Any disputes will be settled under California jurisdiction.
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Service Scheduling and Availability
Service schedules depend on part availability and external factors. Any delays will be communicated as soon as possible.